Removal from a repair shop
If your Burnaby vehicle is at a garage, confirm that the shop can release it and who has the keys. Resolve any storage or repair account with the shop yourself. Give us its contact or access instructions only with permission, and tell us the hours when collection is possible. We agree on a pickup window before a driver arrives.
Make the collection plan clear
A non-running car and a car that cannot roll are different removal jobs. For your Burnaby request, give us the year, make, model, known damage and current parking position. Describe any locked steering, flat tyres, seized brakes or missing wheels.
- Show the entrance and space around the car in your photos.
- Check keys, gates, clearances and permission to use the property.
- Tell us who owns the vehicle and can complete the handover.
- Wait for the confirmed pickup plan before moving the car.
No surprise commitment from the form
Submitting the form asks our team to contact you. It does not accept an offer, book an immediate truck or commit you to a sale. We assess the vehicle, agree on a price and confirm collection. Towing is included for cars we buy, with payment at pickup.
Is same-day pickup guaranteed?
No. We check the exact Burnaby location, vehicle condition, loading access and driver availability first. Outlying pickups need a separate review. Do not make travel or storage arrangements around a pickup until it is confirmed.
Before handover
Remove your belongings and have the ownership documents ready. If the car is not registered to you, or documents are missing, explain that before collection. ICBC advises sellers to remove their licence plates and keep signed sale documents. Ask an Autoplan broker about unresolved ownership questions. Read ICBC's seller checklist.
Tell us about your Burnaby vehicle
Use the form below or call (778) 718-8188. We will discuss the vehicle and the collection details before you decide.
